Two commercial cleaners work in a modern office space — one vacuuming carpeted flooring with industrial equipment, the other cleaning floor-to-ceiling glass panels.

Cleaners' Insurance

Protect your business with insurance tailored to your unique needs.

Fast claims processing
No hidden fees
Prices from £6.07 a month*

What is Cleaners Insurance?

Cleaners insurance is a specialist business insurance policy designed to protect you from the risks that come with cleaning homes, offices, and commercial properties. It provides financial security if something goes wrong—helping you handle claims, repairs, or legal costs without impacting your business.

What’s included?

Accidental injury to a member of the public
Damage to a member of the public's property
Health and safety defence costs
Court attendance costs

What’s not included?

Damage to your own tools or equipment
Fines and penalties
Asbestos-related claims
Bodily injury to your employees (for this you'll need Employers Liability added to your policy)

This content has been created for general information purposes. To ensure you have the correct level of insurance please see our full policy wording.

Download policy wording

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Insurance built around the needs of the UK’s small businesses

Flexible cover

Adjust your cover at anytime, without admin fees. As your business grows or changes, you can easily update your cover to match your needs.

No hidden fees

Pay how it suits you, monthly or annually. Plus no cancellation fees.

Simple claims process

Submit a claim online or give us a call. We'll handle the hard part, so you can get back to work, knowing your business is in safe hands.

Top-rated customer support

No long phone queues. No confusing jargon. Our South Wales-based team is dedicated to supporting you and is ready to answer any questions.

Cleaners' Insurance FAQs

1. What does public liability insurance cover?

Public Liability Insurance protects your business from financial losses if a member of the public is injured or their property is damaged as a result of your work. Here are some key things it covers:
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• Accidental injury to a member of the public: This covers situations where someone is injured due to your negligence while you're working on a job. For example, if a client trips over some equipment on the floor and breaks their arm.

• Damage to a member of the public's property: This covers situations where you accidentally damage a customer's property while working on their house or business. For example, if bleach spills on a client's carpet.

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2. Are there any circumstances in which a claim might be denied?

We understand you might have questions about what your public liability insurance covers. While we strive to be there for you, there may be some situations where a claim wouldn't be covered under your specific policy.

To get the most accurate details, we recommend reviewing our Policy Summary. This document outlines everything your insurance covers and some common exclusions.

Here are a few examples of situations typically not covered by public liability insurance:

• Damage to your own property: This policy protects against third-party claims, so if you damage your own tools or equipment, it wouldn't be covered.

• Asbestos-related claims: Due to the specific risks involved, these claims are usually excluded.

• Intentional acts: If you intentionally cause damage, it wouldn't be covered.

• Cyber Liability and Computer Viruses/Hacking: Public liability doesn't cover data breaches or cyberattacks. Consider cyber liability insurance for this.

Remember, this is not an exhaustive list. If you have any questions about a specific situation, don't hesitate to contact us! We're here to help you understand your coverage and ensure you have the right protection for your business. Reach us at 020 3808 7099.

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3. How can I adjust my coverage if my business changes?

Business changing? We can adjust your public liability insurance with ease!

Our public liability insurance is flexible – you can increase your coverage as your business grows without incurring any fees; you’ll only pay the additional premium for the higher coverage. Just give us a call and we'll walk you through adjusting your policy to perfectly fit your current needs. Reach us at 020 3808 7099.

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4. What support is available if I have questions about my policy?

Have questions about your policy? We're here to help!

Our friendly support team is always happy to answer any questions you might have about your public liability insurance policy. Feel free to reach out to us in whichever way is most convenient for you:

• Call us: Our phone lines are open at 020 3808 7099 (9:00-18:00, Mon-Fri).

• Email us: Send your questions to our team at contact@admiralbusiness.com and we'll get back to you as soon as possible.

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5. How do I report my claim?

*£6.07 is the price for a Public Liability policy for a single cleaner with £1,000,000 worth of cover. It is the equivalent of £72.80 per year when paying for the policy in one annual payment. Your quote will be personalised to your requirements and will reflect the risks you need to be covered against. The price is correct as of 19th February 2025.